Connecting Your LinkedIn Account

Why connect LinkedIn?

Connecting your LinkedIn account allows LinkedGrow to:

• Publish posts directly to your LinkedIn profile
• Schedule posts for future dates and times
• Post to company pages you manage
• Sync your profile name and avatar for post previews

Without connecting LinkedIn, you can still generate and draft posts, but you will need to copy and paste them manually.

How to connect

1. Go to Settings from the dashboard sidebar
2. Find the Connect LinkedIn card at the top of the page
3. Click Connect LinkedIn
4. A popup window opens with LinkedIn's authorization page
5. Review the permissions and click Allow
6. You are redirected back to LinkedGrow

Once connected, you will see your LinkedIn profile name and a green "Connected" status indicator.

How the connection works

There is no LinkedIn app to authorise, because LinkedGrow does not use LinkedIn's API. Your agent works the way you would: in a real Chrome browser, signed in to your account, on an address in your own country that is reserved for that one account and never shared.

That is why you give LinkedGrow the email and password of the account, and a 2FA code if you have it switched on. Both are encrypted before they are stored, decrypted only in memory on the machine that drives the browser, and never written to a log.

What this buys you is everything the API cannot do: your agent can search, open profiles, send invitations, write messages and read replies, which is the whole product. What it costs is that LinkedIn sees a browser, so the agent moves at a human pace and inside limits you can watch.

What the agent does on your account

• Opens searches and reads profiles to find people worth contacting
• Sends connection invitations, spread through your working day
• Writes and sends messages, and reads the replies back
• Publishes the posts you scheduled, and leaves the first comment

It never likes or comments on other people's posts on your behalf, and it never contacts anybody on your do-not-contact list.

When the connection needs your attention

LinkedIn sometimes asks for a security check, or the password changes on your side. When that happens the agent stops, tells you exactly what it saw, and waits. It does not retry, because retrying into a checkpoint is how accounts get restricted.

• The agent shows as paused with the reason on your dashboard
• An email tells you the same thing
• Nothing is sent until you have sorted it out

Troubleshooting

"Connection failed" error:

• Make sure popup blockers are disabled for linkedgrow.ai
• Try using a different browser (Chrome or Firefox recommended)
• Clear your browser cookies for linkedin.com and try again

"Authorization denied" message:

• You must click "Allow" on LinkedIn's authorization page
• If you clicked "Cancel", try connecting again

Posts failing after connection:

• Check if your token has expired in Settings
• Reconnect your account if the status shows "Disconnected"
• Make sure you are posting to the correct profile (personal vs. company page)

Profile picture not showing:

• Your LinkedIn avatar syncs when you first connect
• If it is not appearing, disconnect and reconnect your account

If you continue to experience issues, contact us at [email protected].